This page summarizes the public Home Care membership commitment, payment options, cancellation terms, labor availability, and plan structure used during enrollment.
All Home Care memberships begin with an initial 12-month term and automatically renew for additional 12-month terms until canceled according to this Membership Agreement. Monthly billing does not create a month-to-month membership.
Monthly billing consists of 12 installments toward each automatically renewing membership term. Annual billing consists of one discounted payment for each automatically renewing membership term.
$49/month billed monthly during each automatically renewing 12-month term
$588 total monthly installments per membership term
$549/year billed annually for each automatically renewing 12-month term
$39 annual savings per term
$69/month billed monthly during each automatically renewing 12-month term
$828 total monthly installments per membership term
$699/year billed annually for each automatically renewing 12-month term
$129 annual savings per term
$99/month billed monthly during each automatically renewing 12-month term
$1,188 total monthly installments per membership term
$999/year billed annually for each automatically renewing 12-month term
$189 annual savings per term
If a member cancels after receiving a comprehensive home maintenance inspection or using any included handyman labor during the current membership term, the remaining unpaid balance for that term becomes due. Amounts already paid are credited toward the current term balance so the member is never charged twice for the same portion of the membership.
• Basic: 2 annual labor hours become available after the annual inspection is completed.
• Pro: 2 annual labor hours become available after the annual inspection, and the third hour becomes available after six completed membership months.
• Expert: 2 annual labor hours become available after the first inspection, and the remaining 2 hours become available after the second inspection.
• Labor hours do not roll over into another membership year.
• Labor covers technician labor only and does not include materials, permits, equipment rentals, specialty trades, subcontractors, or major construction work.
• Labor hours cannot be redeemed for cash or transferred to another property or customer.
Essential preventive home maintenance with clear reporting, reminders, and included handyman service time.
Expanded preventive home care with more included service time, a larger labor discount, and elevated scheduling priority.
Our highest level of preventive home care, with two inspections, the most included service time, and premium scheduling priority.
• All Home Care memberships begin with a 12-month term and automatically renew for additional 12-month terms until canceled according to the Membership Agreement.
• Monthly billing consists of 12 installments toward each membership term. Annual billing consists of one discounted payment for each membership term.
• If a member cancels after receiving a comprehensive home maintenance inspection or using any included handyman labor during the current membership term, the remaining unpaid balance for that term becomes due. Amounts already paid are credited toward the current term balance so the member is never charged twice for the same portion of the membership.
• Included labor covers technician labor only.
• Materials, permit fees, equipment rentals, specialty trades, and subcontractor charges are not included.
• Unused labor hours expire at the end of each membership year and do not roll over.
• Discounts apply only to eligible additional handyman-service labor performed by Creekview.
• Discounts do not apply to materials, subcontractors, permits, emergency service, remodeling, restoration, insurance projects, or major construction work.
• All work remains subject to scheduling, service-area eligibility, safe access, and the membership terms.
• Scheduling priority does not mean emergency, same-day, after-hours, or guaranteed response service.
Drone inspection disclaimer
Drone inspection is used only when the roof cannot be safely accessed by ladder and when weather, location, airspace restrictions, and operating conditions permit. Drone inspection is visual only and does not replace destructive testing, engineering, or a specialized roof inspection.